• Invest in Content Moderation Now - or Hate Yourself Later

    By: Alex Chrum | Published: September 27, 2013

    Every day, there are 140 million active Twitter users, and 4.1 million minutes of video are uploaded to YouTube. Facebook photo uploads top out above six billion for one month. The social sphere demands that you employ content moderation if you w [...]

  • Dos and Don'ts of Online Content Moderation

    By: Alex Chrum | Published: August 27, 2013

    People are unpredictable. So is the Internet. Since user-generated content (UGC) is online and produced by people, the combined unpredictability is a scary thing. Anticipate that there are always people who stir and spark controversy wherever you [...]

  • When to Crowdsource Moderation Projects

    By: Alex Chrum | Published: August 23, 2013

    Unchecked, user-generated content (UGC) creates considerable risk. Unchecked, UGC is like opening the doors to a great party for random people and letting them do whatever they want, regardless of who they offend or how they make you look. Conten [...]

  • The Best Type of Moderation for Your Content

    By: Alex Chrum | Published: June 7, 2013

    In 5 Types of Content Moderation to Protect Your Online Community, you learned about different types of moderation. What type is right for your content, and why does it matter? Roughly 90% of all Internet users are influenced by what they see [...]

  • 5 Types of Content Moderation to Protect Your Online Community

    By: Alex Chrum | Published: June 5, 2013

    User-generated content (UGC) lives large on the Web. As a community manager, ensure content works for rather than against your brand. To realize the power of social engagement and community building in forums, social profiles, user comments or review [...]

  • Content Moderation to Protect Your Brand: Crowdsourcing Real-world Practices

    By: Alex Chrum | Published: May 2, 2013

    With your enterprise’s market value largely dependent on your reputation, every point of contact, both direct and indirect, you have with consumers and end-users matters. Your social online presence especially is ever-growing in importance. In fact [...]

  • Crowdsourcing Content Moderation to Protect Your Brand

    By: Alex Chrum | Published: December 7, 2012

    Content moderation is an integral part of enterprise-level business, and crowdsourcing that moderation holds the key to locking a positive image that protects your brand. Your brand is your most important intangible asset. Now more than ever, [...]

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